AI-Powered Summaries and Chatbots Spark Fears of End of Traffic Era for Online Publishers
The internet landscape is undergoing a significant shift as media companies worldwide fear that AI search summaries and chatbots are about to disrupt the way consumers interact with online content. According to a recent report by the Reuters Institute, publishers expect web traffic from online searches to plummet by 43% over the next three years.
This decline has already been evident, with search traffic to news sites having fallen by a third globally in just one year. Google search is also seeing a significant drop, with global traffic down by 33%, according to data from Chartbeat. The impact of AI-powered summaries and chatbots on lifestyle, celebrity, and travel content has been particularly pronounced, while current affairs and news outlets have been relatively spared.
Google's AI Overviews are now appearing at the top of about 10% of search results in the US, and referrals to media sites from ChatGPT are growing. However, these referrals are still considered a "small rounding error" by most publishers.
The "traffic era" for online publishers, which has sustained them since the advent of the internet, is coming to an end. According to Nic Newman, senior research associate at the institute, AI chatbots are creating a new convenient way of accessing information that could leave news brands and journalists out in the cold.
However, not all experts agree that this is the end of the road for online publishing. Reliable news, expert analysis, and points of view remain important, particularly in uncertain times. Great storytelling β and a human touch β will be hard for AI to replicate.
As publishers shift their focus away from web traffic and towards subscription models, they are also investing in digital platforms like YouTube and TikTok to tap into the growing demand for short-form video content. Many media companies plan to encourage their journalists to behave more like creators on these platforms, with three-quarters of media managers saying they will be trying to get their staff to adopt this approach.
The rise of social media has also sparked a scramble among politicians to reach younger audiences. Downing Street is attempting to tap into social media as part of its efforts to engage with Gen Z and bypass traditional media channels.
The internet landscape is undergoing a significant shift as media companies worldwide fear that AI search summaries and chatbots are about to disrupt the way consumers interact with online content. According to a recent report by the Reuters Institute, publishers expect web traffic from online searches to plummet by 43% over the next three years.
This decline has already been evident, with search traffic to news sites having fallen by a third globally in just one year. Google search is also seeing a significant drop, with global traffic down by 33%, according to data from Chartbeat. The impact of AI-powered summaries and chatbots on lifestyle, celebrity, and travel content has been particularly pronounced, while current affairs and news outlets have been relatively spared.
Google's AI Overviews are now appearing at the top of about 10% of search results in the US, and referrals to media sites from ChatGPT are growing. However, these referrals are still considered a "small rounding error" by most publishers.
The "traffic era" for online publishers, which has sustained them since the advent of the internet, is coming to an end. According to Nic Newman, senior research associate at the institute, AI chatbots are creating a new convenient way of accessing information that could leave news brands and journalists out in the cold.
However, not all experts agree that this is the end of the road for online publishing. Reliable news, expert analysis, and points of view remain important, particularly in uncertain times. Great storytelling β and a human touch β will be hard for AI to replicate.
As publishers shift their focus away from web traffic and towards subscription models, they are also investing in digital platforms like YouTube and TikTok to tap into the growing demand for short-form video content. Many media companies plan to encourage their journalists to behave more like creators on these platforms, with three-quarters of media managers saying they will be trying to get their staff to adopt this approach.
The rise of social media has also sparked a scramble among politicians to reach younger audiences. Downing Street is attempting to tap into social media as part of its efforts to engage with Gen Z and bypass traditional media channels.