US TikTok owners have confirmed that a data center power outage was the cause of widespread errors and disruptions to the app during its first weekend under new US control. The glitch, which started on Sunday morning, affected many users' ability to log in, upload videos, and access comments.
The TikTok USDS Joint Venture - a partnership between ByteDance, TikTok's parent company, and US companies - initially said it was working to restore services. However, some users continued to experience issues, including problems with content on For You pages and generic messages flooding the app.
Conspiracy theories emerged online, suggesting that the glitch was part of an effort to censor left-leaning or progressive content. However, there is no evidence to support these claims.
The power outage has also raised concerns about data collection under US ownership. TikTok asked users in the US to agree to new terms of service and a privacy policy that allows for more precise location data to be collected. The app now stores metadata on AI interactions, which can help identify specific accounts and trace back inputs.
TikTok's retraining of its algorithm has also raised fears about changes to content moderation policies under new ownership. Donald Trump-backed right-wing owners have promised to make the app "100 percent MAGA," sparking concerns that conservative or right-wing content may become more prevalent, while leftist content is suppressed.
The incident highlights the challenges faced by social media companies as they navigate changing regulatory environments and shifting user expectations.
The TikTok USDS Joint Venture - a partnership between ByteDance, TikTok's parent company, and US companies - initially said it was working to restore services. However, some users continued to experience issues, including problems with content on For You pages and generic messages flooding the app.
Conspiracy theories emerged online, suggesting that the glitch was part of an effort to censor left-leaning or progressive content. However, there is no evidence to support these claims.
The power outage has also raised concerns about data collection under US ownership. TikTok asked users in the US to agree to new terms of service and a privacy policy that allows for more precise location data to be collected. The app now stores metadata on AI interactions, which can help identify specific accounts and trace back inputs.
TikTok's retraining of its algorithm has also raised fears about changes to content moderation policies under new ownership. Donald Trump-backed right-wing owners have promised to make the app "100 percent MAGA," sparking concerns that conservative or right-wing content may become more prevalent, while leftist content is suppressed.
The incident highlights the challenges faced by social media companies as they navigate changing regulatory environments and shifting user expectations.