A widespread Verizon outage crippled cellphone service across New York City on Wednesday, leaving over 10,000 customers in the dark. The nationwide disruption began at noon, prompting an emergency alert from the city's Office of Emergency Management, which cautioned residents about potential disruptions to essential services.
The extent of the outage was stark: over 155,000 outages were reported across the country in the past 24 hours, with a staggering 10,232 reported in New York City alone. The disruption affected not just Verizon users but also customers on other carriers, including T-Mobile and AT&T, which saw issues arise as well.
According to officials, city agencies were working closely with network providers and utility companies to determine the cause of the outage and assess any potential effects on vital services such as 911. Christina Farrell, first deputy commissioner of New York City Emergency Management, downplayed concerns, stating that there had been no major disruptions to essential services but acknowledged that individual users could still be affected.
Verizon, however, has yet to provide a timeline for when service will be fully restored. The company initially attributed the outage to "an issue impacting wireless voice and data services" before providing further updates, including confirmation of its engineering teams being "fully deployed" to address the issue.
The Verizon outages have also raised concerns about public safety and network reliability. State Assemblymember Anil Beephan Jr. has called for a federal investigation into what he described as "ongoing and repeated" service disruptions by the company, which has more than 146 million users nationwide. The Federal Communications Commission has yet to respond to his request for comment.
As the situation continues to unfold, residents are being advised to use alternative forms of communication such as landlines or other carrier devices to stay connected. Meanwhile, officials urge those in need of emergency assistance to seek help at nearby police precincts or fire stations, where LinkNYC kiosks can also be accessed.
The extent of the outage was stark: over 155,000 outages were reported across the country in the past 24 hours, with a staggering 10,232 reported in New York City alone. The disruption affected not just Verizon users but also customers on other carriers, including T-Mobile and AT&T, which saw issues arise as well.
According to officials, city agencies were working closely with network providers and utility companies to determine the cause of the outage and assess any potential effects on vital services such as 911. Christina Farrell, first deputy commissioner of New York City Emergency Management, downplayed concerns, stating that there had been no major disruptions to essential services but acknowledged that individual users could still be affected.
Verizon, however, has yet to provide a timeline for when service will be fully restored. The company initially attributed the outage to "an issue impacting wireless voice and data services" before providing further updates, including confirmation of its engineering teams being "fully deployed" to address the issue.
The Verizon outages have also raised concerns about public safety and network reliability. State Assemblymember Anil Beephan Jr. has called for a federal investigation into what he described as "ongoing and repeated" service disruptions by the company, which has more than 146 million users nationwide. The Federal Communications Commission has yet to respond to his request for comment.
As the situation continues to unfold, residents are being advised to use alternative forms of communication such as landlines or other carrier devices to stay connected. Meanwhile, officials urge those in need of emergency assistance to seek help at nearby police precincts or fire stations, where LinkNYC kiosks can also be accessed.